12Go Coupons, Voucher Codes & Discounts
12Go Coupons, Voucher Codes & Discounts

50% Off Singapore Travel Guide

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Enjoy 50% Off Singapore Travel Guide
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20% Off On All Booking

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Save 20% Off All Booking
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Get Deal
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Frequently Asked Questions about 12Go.

Contact Info FAQ’s

Q.How to contact 12Go?

If you’re already 12Go’s customer, you can sign in on the website and click on the “Call us online” button to reach our hotline. You will need to allow the browser to use your microphone. You can also contact us by email support@12go.asia .We operate from 10:00 until midnight BKK time.

Q.Social Media Pages 12Go?

You can follow 12Go on Facebook, Insta, or Twitter here.

Deals And Discounts FAQ’s

Q.How to Find & use 12Go Coupon Codes?

Using coupon codes are simple.

  1. Visit SavingSays.com/store/12Go.
  2. Click on the desired coupon code, deal or promo. The code will be copied in your clipboard.
  3. Visit 12Go purchase your products and apply that promotional code into the box named as “Voucher code”, “Coupon Code”, etc.

Q.Does 12Go offers a loyalty or rewards program?

No, 12Go currently does not offer any type of loyalty or Rewards program.

Q.Does 12Go Offers A Student Discount?

Yes, 12Go offers children discounts; infants below 3 years of age travel for free in any country where as in Vietnam children under 6 years old travel for free, aged 6 to 9 get a 25% discount for sleeping berths and seats. In Myanmar & Srilanka, you need to pay the adult fare to get a seat for above 3 years old children. In India, children under 5 travel for free. There is no need to book a ticket for them unless you prefer a separate seat/berth for the child. You can view complete guide here.

Q.Does 12Go Offers A Military Discount?

No, 12Go currently does not offer a military discount as we have last checked.

Q.Does 12Go Offers A Senior Discount?

No, 12Go does not offer a senior discount as we’ve last checked through their official website and pages.

Q.Does 12Go Offers A Birthday Discount?

No, 12Go does not offer any type of birthday discount as we’ve searched at relevant places about it.

Q.Does 12Go offer Black Friday Sales and coupons?

Yes, 12Go participates in Black Friday Sales and often provide super coupons for this day. All the coupons and offers can be found on Savingsays.com/store/12Go.

Q.Does 12Go offer Cyber Monday Sales and vouchers?

Yes, 12Go takes part in Cyber Monday Sales and provide promos, vouchers, and offers for this specific day.

Shipping & Returns FAQ’s

Q.Does 12Go offer Free Shipping?

No, 12Go does not offer free shipping.

Q.Does 12Go accept returns once the product is delivered?

No, Unfortunately due to the nature of products, 12Go does not accept refunds, returns, or exchanges.

Q.Does 12Go Offer Free Returns?

Yes Indeed, but please note that after you have picked up your SRT train tickets, or we have handed them over to the shipping company, we will not be able to either refund or change them anymore. In that case, you need to go to the railway station with your boarding passes and ask if a refund is possible. The earlier you do this, the higher the refund.

Q.Does 12Go Ships International Orders?

No, 12Go does not ship internationally.

Payment Options FAQ’s

Q.Does 12Go accept payment from PayPal?

Yes, 12Go accept payments from Paypal.

 Q.Does 12Go accept Credit/Debit Cards?

Yes, 12Go accept payment from credit/debit cards.

Q.Does 12Go accepts Google Pay?

No, 12Go does not accept payments from Google Pay.

Q.Does 12Go accept payments from Apple Pay?

No, 12Go does not accept payments from Apple Pay.

Q.Does 12Go accept payments from Amazon Pay?

No, 12Go does not accept payments from Amazon Pay.

Q.Does 12Go accept payments from After Pay?

No, 12Go does not accept payments from After Pay.