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RETURN POLICY
90-Days Return Policy
90-Days Return Policy At Metropolitan Museum of Art.
90-Days Return Policy At Metropolitan Museum of Art.
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The Metropolitan Museum of Art is a treasure trove of history and creativity, showcasing a vast collection that spans cultures, eras, and artistic styles. Whether you're fascinated by ancient civilizations, captivated by Renaissance masterpieces, or intrigued by contemporary works, The Met offers a world of inspiration under one roof.
The museum’s galleries are home to some of the most celebrated works of art, from iconic paintings to intricate sculptures and decorative arts. Each piece tells a story, connecting visitors to history, culture, and artistic innovation.
The Temple of Dendur – Ancient Egyptian Wonder
Self-Portrait with a Straw Hat – Vincent van Gogh
Washington Crossing the Delaware – Emanuel Leutze
Beyond paintings and sculptures, The Met celebrates creativity in all its forms, including fashion, textiles, and design. With carefully curated exhibitions, the museum brings the world of haute couture, historical garments, and global craftsmanship to life.
Heavenly Bodies: Fashion and the Catholic Imagination
The Costume Institute’s Iconic Collections
19th-Century Decorative Arts and Jewelry
From interactive exhibits for young learners to in-depth research opportunities for scholars, The Met welcomes visitors of all interests and backgrounds. Whether you're exploring with family, taking a solo cultural journey, or deep-diving into a favorite artistic movement, there’s something for everyone to discover.
At the Metropolitan Museum of Art, we strive to provide a seamless shopping experience for art lovers worldwide. Whether you're purchasing exhibition catalogs, exclusive merchandise, or decorative items from The Met Store, our shipping and return policies ensure your order reaches you with care and convenience.
Domestic Shipping (U.S.): Orders are typically processed within 2–3 business days. Standard shipping takes 5–7 business days, while expedited options are available at checkout.
International Shipping: We ship to select countries worldwide. Delivery times vary based on location and customs processing.
Shipping Costs: Fees depend on the order total, shipping method, and destination. The exact costs are calculated at checkout.
Tracking: Once your order ships, you'll receive a confirmation email with a tracking number for real-time updates.
Timeframe: Returns are accepted within 30 days of purchase. Items must be in original condition, with tags and packaging intact.
Non-Returnable Items: Final sale items, exhibition tickets, memberships, and personalized products cannot be returned or exchanged.
Return Process: To initiate a return, contact customer service with your order details. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds: Approved returns will be refunded to the original payment method within 7–10 business days after processing.