Michael Kors Shipping Policy:

They offer three shipping methods for online orders:

STANDARD GROUND SHIPPING

It can take 2-7 Business Days and cost you $5.00 (FREE for KORS VIP members)

2-DAY SHIPPING

It'll take 2 Business Days and cost you $20.00

NEXT-DAY SHIPPING

Your Michael Kors product will ship the next day and cost you $30.00

Michael Kors Return Policy:

If you are not satisfied with your order for any reason, They will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original Michael Kors receipt/invoice or gift receipt. All Michael Kors Access merchandise must have all original packaging and components to be eligible for return or exchange. Returned items must not be washed, worn, or altered. They do not accept returns of swimwear, underwear, custom-made, engraved, or personalized items or Clearance items. Credit for your returned item(s) will be refunded back to your account in the same form of payment used to purchase the item(s). The credit should appear on your next statement. You should receive an email confirming the completion of return processing. You have two options for returning/exchanging merchandise purchased online: by mail or in-store. All returns of online orders, whether by mail or in-store, must be returned within 45 days from the day the order was shipped. Method to return or exchange any Michael Kors Products here.

Michael Kors Contact Information:

There are four options to contact Michael Kors:

Chat with us

We’re available Monday through Friday from 9 AM to 9 PM, and Saturday & Sunday from 10 AM to 6 PM EST.

Give us a call

We’re available Monday through Friday from 9 AM to 9 PM, and Saturday & Sunday from 10 AM to 6 PM EST.

CUSTOMER SERVICE: 1-866-709-KORS (5677)

Give us a call for TDD/TTY assistance from 9 am to 5 pm EST, Monday through Friday.

TDD/TTY 1-855-TTY-KORS (889-5677)

Write to Us

Fill out our form and a Style Consultant will contact you.

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