Once your order is shipped, you will receive a Shipping Confirmation email, letting you know your items have left our warehouse. Details about the items contained in the shipment as well as a tracking number are included in the email. To track your package, simply click on the link provided. Sometimes it takes the shipping company 24 hours to update the status of the shipment and your tracking link may not work immediately. If your order has multiple items, they may be split into different packages shipped on different days. You will receive a separate Shipping Confirmation for each shipment.
Returns & Exchange
if you're not 100% satisfied with the items you received. Just read the following Returns Policy below:
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If you decide an item is not right for you, you can contact us for returns within fourteen (14) days of receiving your items.
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The following items are not eligible for returns or exchanges: Bikinis, Tankinis, One-Piece Swimwear, and Lingerie.
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Items returned must be in their original, unused condition with the original packaging. An item that is worn, damaged, washed, or altered in any way will not be accepted for returns
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Items sent back without first contacting our Customer Service representative will not be accepted. Please note the address indicated on the packaging slip is not our return address. Items sent there will not be accepted for returns.
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You will be responsible for any return shipping cost.
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Your refund will be processed after they receive your returned package. For customers who paid by PayPal, your refund will be processed within 2 days after receipt of your package. For customers who paid by credit card, your refund will be processed in 7 days after receipt of your package.
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If a returned item is shipped internationally, mark it as "RETURNED GOODS" to avoid any Customs charges. Uoozee is not responsible for any charges imposed on packages returned by Customs. Unless otherwise agreed upon, the refund will be processed through the same payment method as the original purchase. They will notify the buyer if the product or packaging is found used or damaged as They reserve the right to deduct any depreciation in value when refunding the product.
They will gladly accept returns within 14 days from the date you received your items. Follow the process below to process your returns:
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Get in touch with our customer service representative by sending us a request in your account. Alternatively, you can email us at service@uoozee.com. Indicate which item(s) you would like to return and the reason.
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Our customer service representative will get back to you within 24 hours with a return address for you to ship your parcel.
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Place the item(s) in the original packing and seal the parcel securely. Put the return address you received from our customer service representative onto the package.
Drop off your package at your local post office.
Exchanges
If you would like to exchange an item, please contact our Customer Service representative by emailing us at service@uoozee.com.
Contact Uoozee
Service Email: service@uoozee.com
Return Address: If you wish to return the items to the nearest return address, just contact their customer service (service@uoozee.com) the first time, and they will get back to you within 24 hours.
Social Media
You can easily find them on Facebook - Instagram - Twitter.
Payment Method
There are different options to pay at Uoozee. You can pay with any suitable method like Visa, Mastercard, PayPal, Discover, and Klarna.
